About Us

Making WhatsApp Simple for Every Business

Flukko is a WhatsApp Business API platform made by Think Hat Business Solutions in West Bengal, India. We help whole teams talk to customers on WhatsApp — properly, honestly and without the complexity.

Our Story

Why We Built Flukko

For millions of businesses, WhatsApp is where customers ask questions, place orders and get help. But the moment a business grows beyond one phone, things get messy: chats are shared on one handset, nobody knows who replied, and bulk messages risk getting the number banned.

Meta's official WhatsApp Business Platform solves this — but it was built for developers, and many tools around it are complicated or quietly add a markup on every message.

So we built Flukko: a simple way for any team to use Meta's official platform. One workspace for your whole team, clear pricing per WhatsApp number, and Meta's message charges billed to you directly — never resold.

Flukko team inbox with customer chats assigned to team members
Made in Kolkata, IndiaFor businesses everywhere
0%Markup on Meta's message charges
1Private database for every workspace
~5 MinTo connect your WhatsApp number
6 MonthsOf Business App chat history you can bring in

Our Mission

To give every business — from a single shop to a large team — a simple, reliable and affordable way to serve and sell to customers on WhatsApp.

Our Vision

A world where talking to a business on WhatsApp is as easy and trusted as talking to a friend — with fast answers, relevant messages and no spam.

What We Believe

The Principles Behind Everything We Build

Six promises that shape every feature, every price and every reply.

Honest Pricing

A clear price per WhatsApp number, no automatic charges, and Meta's message charges never marked up.

See Pricing

Official Platform Only

We're a verified Tech Provider and build only on Meta's official WhatsApp Business Platform, not unofficial tools that put your number and your business at risk.

How Flukko Works

Privacy by Design

Your data stays yours: a private database for each workspace, encrypted secrets, and no selling or advertising — ever.

Read Our Privacy Policy

Built for Teams

Shared inboxes, roles and permissions, and a full audit log — so everyone knows who did what.

See the Features

Simple by Default

Powerful features that anyone on your team can use from day one — no developers, no training manuals.

Respect for Customers

Opt-in first, STOP always honoured. Good messaging builds trust — for your business and for WhatsApp.

The Company Behind Flukko

Flukko is built and run by Think Hat Business Solutions, based in Kolkata, India.

Visit Think Hat
FAQ

About Flukko, Answered

Quick facts about who we are.

Who Makes Flukko?

Flukko is built and run by Think Hat Business Solutions, a company based in Madhyamgram, West Bengal, India. Visit Think Hat.

Where Is Flukko Based?

Flukko is made in West Bengal, India (Madhyamgram, North 24 Parganas, near Kolkata) and serves businesses in India and around the world.

What Is Flukko's Relationship With Meta?

Flukko is a verified Tech Provider on Meta's WhatsApp Business Platform (Cloud API), so businesses connect their WhatsApp numbers to Flukko through Meta's own sign-up. Flukko is an independent product of Think Hat Business Solutions — it isn't owned or endorsed by Meta, and Meta bills WhatsApp message charges to you directly.

What Does Flukko Do?

Flukko is a WhatsApp Business API platform: a shared team inbox for WhatsApp, opt-in campaigns, message templates, contacts and groups, and delivery reports. See the features or see pricing.

How Can I Contact the Flukko Team?

Email hello@flukko.com, call or WhatsApp +91 62900 99353, or use our contact form.

Let's Make WhatsApp Work for Your Business

Create your workspace in a minute, or talk to us about what you need.

WhatsApp message charges are billed by Meta directly.